09:42 — Friday
Know before they call.
Airverity watches the equipment and tells the contractor's office first. The customer hears from you before the house gets uncomfortable — not after, and not from a search engine.
Commercial prototypes in engineering · pilot inquiries open
- Blower amp draw7.4 A ▲
- Static pressure0.91 in wc
- Temperature drop11 °F
- Return humidity58 %
- Runtime14,203 hrs
Amp draw above normal range. Likely capacitor degradation on the indoor blower. Sent to the office, not the homeowner.
The problem
Contractors are renting their own customers.
You install the system. Two years later it fails on a Friday night and the homeowner opens Google, because they never saved your number. Whoever bids highest gets the call — and you pay again for a customer you already served.
To win one back
What paid search costs to re-acquire a customer who has already been in your truck's history. Private-equity roll-ups outbid independents on that auction every day.
Of mature revenue
Comes from maintenance agreements and the recurring relationships behind them. Retention is not a nice-to-have. It is most of the business.
Per home, at install
A device on the equipment gives you a permanent, non-intrusive reason to make contact first — without adding a technician you can't hire anyway.
The loop
The office is alerted first. Always.
The homeowner never gets an automated warning about their own equipment. You do. What happens next is your call, in your voice.
Without monitoring
- Capacitor begins to fail. Nobody knows.
- House is 85°. Homeowner searches for anyone available.
- Overtime call, ruined weekend, price shopped against three ads.
- Another company's sticker goes on the furnace.
- Customer lost. You paid to earn them once and will pay again to win them back.
With Airverity
- Amp draw moves outside its normal range.
- Alert lands in the office queue with the readings.
- Office texts the customer and offers a slot today.
- Repaired at the regular rate. Weekend intact.
- Customer retained. They never opened a search engine, because you called them first.
Coverage
The whole system, not just the air conditioner.
Furnace, heat pump or AC. Indoors and out. Heating season and cooling season, which is why the subscription earns its fee twelve months a year.
Indoors
Blower motor amp draw. Heat strip draw on heat pumps. Inducer draft motor on furnaces. Supply and return temperature and humidity. Temperature rise on heat, drop on cool. Static pressure. Pressure drop across the coil, which is how filter loading shows up before anyone notices airflow.
Outdoors
Condenser fan motor and compressor amp draw, including startup inrush — which is how a failing capacitor is caught before it strands somebody. Runtime hours accumulate as an odometer for the system, giving your comfort advisors a factual replacement conversation instead of a pushy one.
The math
Two avoidable lines can cost more than the job earned.
Monitoring pays for itself in the tickets you stop losing, not in the ones you win. Here is a job most shops would call fine.
The two flagged lines total $262. The job netted $118. Knowing what was wrong before the truck rolled would have changed both of them.
That is the argument in one object: you can't fix what you can't see on a ticket. Monitoring turns a blind dispatch into a planned visit with the right part on the van.
Pilot units are being scheduled now.
Commercial prototypes are in engineering. We're talking with contractors and distributors who want to be in the first wave.
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