The questions contractors actually ask.

No. Every alert goes to your office first, with the readings attached. You decide what the customer hears and when. Shops without office staff can choose to route alerts to the customer under their own name and number.

No. Furnaces, heat pumps and air conditioners are all covered, indoors and out, heating season and cooling season. Blower and heat strips, inducer motors, condenser fan and compressor, plus static pressure, temperature, humidity, runtime and pressure drop across the coil.

You get told. A device that stops communicating raises an alert to your office, and the usual first move is a text asking the customer to check their router. A silent device is never treated as a healthy one.

That is the failure mode we design against hardest, because it is how products like this usually die. Thresholds are set per system, alerts can require customer confirmation before dispatch, and findings can be folded into scheduled maintenance instead of triggering a visit. Alert accuracy is tracked and reported from day one of every pilot.

It is a low-voltage 24V device that reads what the equipment is already doing. It does not modify controls or interrupt operation. As with any accessory, confirm against the specific manufacturer's terms — and if a manufacturer raises a question, tell us and we will work it with you.

You do. The contractor is billed once for the device and annually for monitoring. We never bill your customer and we never contact them. What you charge the homeowner, or whether you fold it into a membership, is entirely your decision. Ask us for current contractor pricing.

If they tell you, the device can be pulled and reinstalled at the new address, either for a fee or as a membership benefit. The harder case is the customer who moves without saying so, and we are designing a transfer and consent flow for it — a monitored system with known runtime hours in a home whose new owner has no contractor is one of the warmest leads in the trade.

About twenty minutes piggybacked on a visit a technician is already making. Two holes, a set of wires, connect to Wi-Fi.

Commercial prototypes are in engineering now, with FCC host-level testing to follow before commercial launch. We are scheduling first-wave pilots and taking distribution conversations. If you want to be early, tell us what you would deploy and where.